DHL, a global logistics company, operates in over 220 countries and territories worldwide, employing over 360,000 people. DHL provides various services such as pick up and delivery for parcels, documents, and lightweight goods, large volume international postal services for business customers, international express deliveries, global freight forwarding by air, sea, road, and rail, warehousing solutions, mail deliveries worldwide, and other customized logistic services. These services help to connect people and improve their lives.

DHL is a part of Deutsche Post DHL Group, a leading postal and logistics company worldwide. DHL consists of several business units, including DHL Express, DHL Parcel, DHL eCommerce, DHL Global Forwarding, DHL Freight, and DHL Supply Chain.

DHL Tracking Germany

As Europe's largest postal company, DHL delivers about 59 million letters during each working day in Germany. Its wide range of products and services caters to both private and business customers, covering physical, hybrid, and electronic letters as well as merchandise delivery. Additionally, DHL provides various extra features such as cash on delivery, registered mail, and insured items to ensure the satisfaction and convenience of its customers.

DEFRAA Germany Tracking

If you're curious about why your package is currently held at the DEFRAA sorting center in Germany, we have the answer for you.

DEFRAA is a DHL sorting facility located at Frankfurt Airport in Germany where all DHL shipments are sorted and forwarded to their destination.

The International Post Center (IPZ) or DEFRAA in Frankfurt Airport is responsible for handling international shipments. Each day, the center processes around three million letters, 20,000 parcels and packages, and almost two million postcards in the summer.

Customs officials at DEFRAA manage import packages to prevent smuggling of prohibited goods. Packages sent from abroad are directed to DEFRAA in Frankfurt and are handled according to the sender's correct submission of information, and whether fees need to be paid, depending on the package's origin.

What is the average processing time at DEFRAA?

Processing time at DEFRAA can vary widely, and depends on various factors. You can check the status of your package using the shipment tracking system to see if it is being processed at DEFRAA. If you have any questions or concerns about your package, you can contact the International Post Center at DEFRAA directly. They can be reached by phone at +49 (0) 69-695 316 22 or by email at [email protected].

IPZ FFM Stuck in Frankfurt

Have you experienced a delay with your shipment stuck in German Customs IPZ FFM (DEFRAA)? You might see the abbreviation IPZ FFM in the shipment tracking of Deutsche Post or DHL. IPZ FFM (Internationales Postzentrum Frankfurt) is also known as DEFRAA (Germany Frankfurt Airport), and it's responsible for processing and customs clearance of international shipments.

Is your package delayed at IPZ Frankfurt? While some shipments get dispatched within a few hours, processing for others can take several days or even weeks, depending on various factors. For instance, incorrect or incomplete declarations can cause delays in processing. On the other hand, an increased workload could also be the reason for longer interim storage of the shipment.

DHL Deutsche Post IPZ Frankfurt Airport

The International Mail Center (IPZ) at Frankfurt Airport, also known as DEFRAA, is responsible for processing international shipments and is operated by DHL and Deutsche Post. It employs around 1,500 workers in 24-hour shifts. According to the head of IPZ, up to 450,000 packages from non-EU countries arrive in Frankfurt daily, with 80% coming from Asia. The packages are transported to the IPZ from the airport's apron via small vans and sorting belts.

The IPZ sorts incoming mail by format and uses kilometers-long sorting belts to do so. Outgoing mail is X-rayed before being loaded onto aircraft to ensure that hazardous content, such as smartphones with a battery explosion hazard, is detected and removed. The entire shipment volume is now X-rayed, whereas in the past only a few samples were taken. Every day, the IPZ processes approximately 1.4 million letters and tens of thousands of postcards.

There are two IPZ locations: IPZ Frankfurt and IPZ 2 in Niederaula. The Rodgau parcel center also supports the IPZ Frankfurt.

Departed from transit facility DPSZXA, DP

amount of time before the next tracking status appears. This status means that your package has left the Deutsche Post sorting facility located in Shenzhen Airport and is en route to its destination country.

During this period, the package is booked for a flight, handed over to the airline, loaded onto the aircraft, and transported by air. Upon arrival at the destination country, the package must be unloaded, inspected by customs, and cleared for delivery before the next tracking status is updated. This process can take some time, and the duration may vary depending on a range of factors.

DHL Express Tracking

To access information about the movement of DHL Express shipments through their network, customers can use the DHL tracker or contact their customer service. However, all the details available from the service agents are also provided online. A DHL Express Tracking Number is necessary to track a shipment.

DHL, the world's first international door-to-door delivery service, was founded in 1969, a few months after Neil Armstrong set foot on the moon. The founders, Adrian Dalsey, Larry Hillblom, and Robert Lynn, came up with the groundbreaking idea of delivering shipping documents by air so that they would arrive at customs before the freight itself. This saved shipping companies valuable time. In the Express division, DHL transports time-sensitive documents and goods from door to door. Their global network spans over 220 countries and territories, and they have about 100,000 employees serving 2.7 million customers.

DHL operates a global network of airlines, some of which they own completely, as an express service provider. Their fleet of owned and leased capacities allows them to be responsive to fluctuations in demand.

DHL Export Services – Outbound International Express Delivery

DHL offers a range of shipping services to meet various time-sensitive and emergency needs:

• DHL SameDay Jetline: Emergency next flight out service for the fastest possible delivery.
• DHL SameDay Sprintline: Dedicated vehicle for emergency delivery as quickly as possible.
• DHL Express 9:00: Guaranteed delivery by 9:00 a.m. on the next possible day for time-critical shipments.
• DHL Express 10:30: Guaranteed delivery by 10:30 a.m. on the next possible day for time-critical shipments.
• DHL Express 12:00: Guaranteed delivery by 12:00 noon on the next possible day for time-critical shipments.
• DHL Express Worldwide: Delivery by the end of the next possible day for time-sensitive shipments.
• DHL Express Envelope: Delivery of time-sensitive documents weighing up to 10 oz/0.6 lbs by the end of the next possible day.

DHL Tracking International

With the extensive network and expertise of DHL, shipping internationally is made easy through a comprehensive selection of cross-border shipping services that cover over 220 countries and territories worldwide.

DHL Packet International

DHL Packet International offers an economical solution for shipping packages up to 4.4 lbs. using the worldwide postal network. It provides reliable delivery times and streamlined customs clearance processes, making it an ideal option for shipping low-value and lightweight items.

DHL Parcel International Standard

DHL Parcel International Standard offers parcel shipping services to more than 220 countries, with simplified postal customs clearance and end-to-end tracking to key destinations. This service is ideal for business customers who can benefit from reliable transit times and DHL's global postal network and international shipping expertise.

DHL Parcel International Direct

The DHL Parcel International Direct is a product designed for cross-border e-commerce that offers direct injection to 210 countries. It provides end-to-end tracking along with delivery confirmation, and also has the option of Duties and Taxes Paid clearance, making it an ideal choice for businesses involved in cross-border e-commerce.

DHL Domestic Express

DHL Express provides time-critical and time-sensitive options for domestic delivery within the United Kingdom. DHL Domestic Express also offers additional tracking and insurance options, including the option to require a signature on delivery.

DHL Global Mail

DHL Global Mail offers collection and processing services for non-sorted, non-franked correspondence. DHL collects international business mail and delivers it through the postal networks of destination countries. Priority and Standard delivery options are available, with DHL Express couriers collecting the mail and sorting it at a DHL mailing house in the UK. Correspondence is tracked until it enters the postal networks of destination countries.

DHL Global Mail is ideal for sending business and personal correspondence, and is a cost-effective solution for sending bulk correspondence or multiple items at once. It is also used for sending low-value goods weighing up to 2kg. Correspondence is prepared and addressed like other international mail items, and is inserted into DHL-provided packaging with a DHL waybill.

Delivery times are between 2-5 days for Western Europe and 3-7 days for the rest of Europe, 3-6 days for the United States and Canada, and 3-8 days for the rest of the world. Transit times to remote locations may vary depending on individual postal networks in destination countries.

DHL Domestic Express offers time-critical services within the United Kingdom. DHL Domestic Express 9:00 guarantees next-day delivery by 9:00 a.m. and DHL Domestic Express 12:00 guarantees delivery by noon. Both services are available from all UK postcodes to major business locations in England, Wales, Scotland, and Northern Ireland. Full money-back guarantees and proactive delivery notifications are included free of charge.

Deutsche Post DHL Group

European business customers can easily and affordably access international postal services through Deutsche Post. As part of the Deutsche Post DHL Group, the company operates under two brands: Deutsche Post and DHL. Deutsche Post is a leading postal service provider in Europe, known for its personal approach, reliability, and innovative services. DHL, on the other hand, is a global leader in logistics and provides a comprehensive range of international express, freight transportation, e-commerce, and supply chain management services.

Deutsche Post DHL Group started as a government-controlled, deficit-ridden national agency in 1990 and has grown to become a profitable European mail and parcel service provider, traded on the stock exchange. The company went public in November 2000 and has been listed on the DAX 30 since March 2001. In September 2013, it also joined the Euro Stoxx 50 Index. Today, the group employs around 520,000 people in over 220 countries and territories worldwide.

Deutsche Post DHL Group is the largest mail services operator in Europe and the market leader in the German mail and parcel market. With a workforce of approximately 150,000 employees committed to service excellence, the company is recognized as "Die Post für Deutschland" and a global player in the international delivery of mail and goods. The company's portfolio includes mail and parcel delivery, secure electronic communication, and dialog marketing for private and business customers. The PeP (Post - eCommerce – Parcel) division generated revenues of 18.2 billion euros in 2017 and is known for pioneering new postal technologies, carbon-neutral shipping, and e-commerce logistics solutions.

About DHL

In 1969, Adrian Dalsey, Larry Hillblom and Robert Lynn founded DHL, unaware of the significant impact it would have on the logistics industry. Today, DHL is the world's foremost logistics company, employing over 360,000 people in more than 220 countries and territories. Their efforts allow businesses to expand their markets and cross borders or simply enable individuals to send letters to loved ones. Deutsche Post AG acquired DHL progressively as a global air express service provider from 1998 to 2002 and expanded its expertise by acquiring other prominent logistics companies such as Danzas in 1999 and Exel at the end of 2005. In 2004/2005, they also acquired a majority stake of 75% in the Indian express company Blue Dart.